COMMUNICATOR, LEARNER, INNOVATOR
I’m a Jane of All Trades and a master of whatever I put my mind to, with the experience to back it up. I have seven years of experience in CBO and NGO spaces, and a diverse customer service background. I’m a storyteller at heart, and I can craft a compelling narrative with a social media post as easily as I can weave a story from Excel data. I use stories and community outreach to to build relationships, and I especially love connecting others through food. I have a passion for diversity, equity and wellness, with a background in maternal and child health, food sovereignty, and health programming and health education with a focus on low-income communities.
Download my full CV here —
Work Experience
Alliance of Rural Communities, Tunapuna, Trinidad
July 2023 – May 2025
Coordinator, ARC Co-Create Hub
- Developed and implemented operational policies, procedures, and systems to maintain efficient and effective day-to-day operations
- Managed and supervised a team of 4 café staff to provide exemplary service
- Tracked recorded, and reconciled all project related income and expenses, including daily sales, membership fees, and event income
- Ensured efficient day-to-day operations, including ordering supplies, managing inventory, and overseeing food preparation and presentation
- Used collaborative database systems to maintain detailed records – financial, inventory, social, etc – for internal and external reporting
- Established and maintained relationships with activist organisations, NGOs, community groups, and other relevant stakeholders
- Coordinated event logistics for social events, workshops, and skill-building sessions, including scheduling, equipment setup, and communication with participants and facilitators
- Designed promotional materials for events, activities, and membership using online design platforms
Jewish Family and Career Services, Atlanta, Georgia
November 2020 – June 2022
Administrative and Data Manager, Ben Massell Dental Clinic
- Supported Director with Data management and tracking (outcomes reporting, statistical and demographic information) for internal use and external reporting
- Analysed practice data monthly, and implemented procedures to improve the health and efficacy of the practice
- Developed collections tools for patient feedback, including written and phone-based satisfaction surveys
- Developed admission practices and documents that aligned with the Clinic’s mission and ensured consistent, accurate patient registration
- Supervised Front Desk/Care Coordination staff and provided scheduling and appointment confirmation support as needed
Healthy Mothers, Healthy Babies Coalition of Georgia, Atlanta, Georgia
April 2019 – November 2020
Educational Programmes Associate
- Developed an online perinatal education resource, Pickles & Ice Cream Georgia, from initial planning through its launch in May 2020
- Developed programming for HMHBGA Annual Conference, including national speakers and community voices to educate maternal child health professionals across the State
- Produced and edited content, and managed content creators for the online prenatal education resource, Pickles & Ice Cream Georgia, including articles, animated videos, and quizzes
- Compiled reports for Director of Programs related to project activities, impact and evaluation
- Assisted the Director of Programs to ensure appropriate use of all program funds as required by the Department of Public Health and other funders
- Coordinated monthly prenatal education classes for low-income, under-/uninsured women across the state of Georgia
- Established online perinatal educational classes in response to COVID-19
- Analysed pre/post-test and survey data to assess impact and report outcomes for the education programs
International Rescue Committee, Atlanta, Georgia
January 2018 – June 2018
Health and Wellness Intern
- Presented an introduction to the U.S. healthcare system to newly arrived refugees as part of the International Rescue Committee’s refugee resettlement programme
- Assisted with collection of data related to mental health literacy, primary care, and speciality care services
- Recruited clients via phone and in-person to attend the mental health literacy program
- Liaised between healthcare service providers and recently resettled refugees, coordinating with translators to assist in reducing healthcare access barriers
- Fostered partnerships with health service providers in the community to reduce barriers to care for refugees and to strengthen the healthcare safety net